What is the primary goal of a root cause analysis (RCA)?

The primary goal of a root cause analysis (RCA) is to determine what happened, why it happened, and how to prevent recurrence. RCA is a systematic process used to identify the underlying factors that contribute to an incident or problem within the workplace. This thorough examination goes beyond merely documenting events or assigning blame; instead, it seeks to uncover the fundamental reasons for failures or accidents. By understanding these root causes, organizations can implement effective corrective actions and preventive measures to ensure that similar incidents do not occur in the future.

This approach emphasizes a culture of safety and continuous improvement, fostering an environment where issues can be addressed constructively rather than defensively. The focus on prevention rather than blame is essential, as it encourages open communication and learning from mistakes, ultimately leading to enhanced workplace safety and productivity.