What is one of the main characteristics case managers evaluate in workplace incidents?

One of the primary responsibilities of case managers in the context of workplace incidents is to evaluate the source of the illness or injury. Identifying the root cause is critical as it not only aids in the treatment and recovery of the affected employee but also helps in implementing preventative measures to avoid similar incidents in the future. This evaluation may involve analyzing workplace conditions, identifying potential hazards, and reviewing safety protocols. Understanding the source of the incident allows case managers and health professionals to address underlying issues effectively, contributing to a safer work environment for all employees.

While other factors such as employee morale, the duration of the incident, and the location may provide context or be relevant to specific situations, they do not hold the same level of significance in terms of addressing the immediate health concern and preventing future occurrences. Case managers focus on the source to formulate appropriate interventions and risk mitigation strategies.